At Working Solutions, we collaborate with some of the nation’s leading brands to deliver world-class customer experiences and we’re always on the hunt for top talent to join our team of Customer Care PROs. Share your information with us and we'll let you know when an opportunity matching your skills arises.
Our Talent Community is for those individuals with a passion for customer care, who want to be in control of their work-life balance but haven’t found the right role yet. Our open gigs are updated regularly but sometimes your perfect match isn’t available yet, and that’s OK! We’d love to connect with you now and get you set up for future opportunities. Although not a formal application, this community is your way to raise your hand and say, “Keep me in mind!” so we can match you with the perfect role for your expertise and interests when the time is right.
When you join, you’ll be among the first to hear about Working Solutions’ remote freelance opportunities that align with your skills and interests—whether that’s in travel, retail, healthcare, pet care, or another industry.
As a member of our Talent Community, you’ll receive:
Our agents (or as we call them, PROs!) are a community of over 150,000 diverse members of all ages and backgrounds. As a PRO, you’ll be an independent contractor, work remotely, and be in full control of your schedule and income. (Note: It’s important to understand what an independent contractor is and how your earnings work before committing to a program.) You’ll also have access to award-winning education platforms and instructors, as well as peer support via chats and in-person events. You can read more about our PRO culture here and check out some of the PRO Spotlights for first-hand experiences.
Take a moment to share your information. We look forward to staying in touch!
Working Solutions is a leading provider of at-home, customer-service jobs. We work with thousands of virtual contact center agents (our PROs!) throughout the United States and Canada and always have opportunities for individuals who are passionate about providing excellent customer care and experiences.
Founded by entrepreneur Kim Houlne, Working Solutions is a leader in contact center services and business outsourcing solutions. Since 1996, we have led a network of independent contractors, all working from home as customer service agents, to deliver premium customer care and sales for businesses of all shapes and sizes.
We know that culture matters, and happy agents mean happy clients. That is why we strive to create a vibrant work culture that includes a uniquely supportive virtual community for our remote-based agents and a great home-office for our corporate team.
Most of our client programs require handling inbound and/or outbound customer care calls, emails, and/or video chats. We work with clients from various industries such as retail, travel/hospitality, fitness, arts and crafts, real estate, insurance, senior living, nursing credentialing, youth sports and many more. Open programs are subject to change.
Ideal candidates are those that:
We hire a range of remote roles to support our dynamic client programs. Here are just a few of our most popular:
No. This is not a job application. Think of this as a head start on your application so we can gauge your interests and expertise and match you with the right opportunity at the right time. Looking to apply for a job today? Head over to apply.workingsolutions.com to see our current open gigs or visit our How to Apply page to walk through the application process and requirements.
As an independent contractor, your earnings are based on productive minutes. Check out our interactive calculator to better understand our pay model.
Financial incentives are also available on various programs that increase the per-productive-minute rate. Plus, you can work for multiple programs. To receive your funds, you can choose from no-fee direct deposits to debit cards or bank accounts or select the Wingspan debit card for seamless access to earnings.
Once you have completed virtual preparation, PROs schedule their own work hours and are responsible for them once set. PROs who consistently meet their commitments and perform well will be given priority when applying for new programs.
We provide equal opportunities for all independent contractor agents and all qualified applicants. Everyone will receive consideration for placement on opportunities without regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual orientation, and any other characteristic protected by law not listed.
