Health-Related Services Support Representative - Remote
United States
Customer Service/Sales
Contract

Responsibilities

Support members in accessing essential health-related services that go beyond traditional care. As a Support Specialist, you will provide thoughtful, solutions-focused service, guide members through eligibility and applications, and help remove barriers to care. If you are passionate about helping others and want work that truly makes a difference, this is your opportunity to be part of something meaningful.

Call types can include:

  1. Rent Assistance
  2. Climate Related Issues
  3. Food Benefits
  4. Filing Complaints

Why Become a Working Solutions PRO?

  1. Work from Home: Ditch the commute and enjoy the comfort of home.
  2. Flexible Hours: Set your own schedule and work when it's convenient for you.
  3. Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
  4. Supportive Environment: We’re here to help every step of the way!

Application Process:

  • Create Profile (filling out the apply fields at the bottom of this page)
  • Complete Assessments (only one-attempt is allowed)
  • Pass PC Scan (must be on a computer, not mobile device)
  • Record Video Interview (can re-record as many times as needed)
  • For more details, check out our Application Guide

Earnings Potential

  • Earn $0.31/customer interaction minute
  • Contractors are guaranteed a minimum of 39 minutes for each hour if available for the full 60 minutes.
  • On average, contractors can earn up to the equivalent of $18.60/hr

Skills Needed

  • Ability to provide excellent customer service.
  • Exceptional verbal and written communication skills.
  • Tech-savvy and avid computer user.
  • Calm and empathetic nature
  • Must follow HIPAA regulations on each call

Schedule

  • Flexible schedule opportunities - you create your own schedule!
  • Schedule available hours Monday-Friday, 10am - 7pm cst.

Work Environment Requirements

  • Quiet, uninterrupted space during all working hours.

Technology Requirements

  • Personal computer (no tablet)
  • Broadband internet connection, recommended at least 10 MBPS
  • Wired internet connection, such as cable, fiber optic, or DSL (no Wi-Fi, satellite, or mobile internet)
  • Windows 11 operating system
  • Windows Security/Microsoft Defender Antivirus (included in Windows 11 and free to use), running and up to date
  • Wired USB headset with microphone.
  • A smart phone and be willing to accept texts related to program work.
  • Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.  

*Full PC requirements

Important Information

We are currently unable to work with contractors residing in Oregon, California, New York, Pennsylvania, or Washington state for this program. Contractors must also successfully pass a criminal background check.

Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.

Date Posted: 

2026-04-23

Valid Through: 

2026-05-05

Language Requirement: 

English
Working Solutions
Telecommute
United States
Call Center Customer Service;Medical
Apply for
Health-Related Services Support Representative - Remote
United States
Customer Service/Sales
Contract

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Candidate Questions

Question #1

Working Solutions agents are independent contractors who work from their individual home offices and provide their own office technology and equipment. Do you understand and acknowledge that you are applying for an independent contractor opportunity and not an employee position?*

Question #2

Working Solutions has a zero-tolerance policy regarding background noise while working and agents may need to handle confidential information. Do you agree to provide a quiet and secure home office during all working hours?*

Question #3

This work requires reliable broadband internet service to your home office. This does not include mobile or public internet service. Is this available in your home office currently or are you willing and able to quickly obtain it if selected?*

Question #4

I hereby certify that I have not knowingly withheld any information that might impact my consideration for work and that the answers given by me are true and correct to the best of my knowledge. I further certify that I have personally completed this application. I understand that any omission or misstatement of material fact shall be grounds for rejection of this application or for immediate contract cancellation if applicable, regardless of the time elapsed before discovery.*