Support TurboTax customers by guiding them through the software, answering account questions, and helping them find prior returns — no previous tax experience required; education classes provided. If you love working from home and enjoy real human connection, this role might be perfect for you! You will assist customers via various support channels including phone support with video chat capability and traditional chat support.

• Work from Home: Ditch the commute and enjoy the comfort of home.
• Flexible Hours: Set your own schedule and work when it's convenient for you.
• Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
• Supportive Environment: We’re here to help every step of the way!

Application Process:

• Create Profile (filling out the apply fields at the bottom of this page)
• Complete Assessments (only one-attempt is allowed)
• Pass PC Scan (must be on a computer, not mobile device)
• Record Video Interview (can re-record as many times as needed)
• For more details, check out our Application Guide

• Earn up to $0.30/talk minute ($0.31 bilingual Spanish/English) plus $0.04 per minute incentives.
• Contractors on this program who meet or exceed key metrics earn on average the equivalent of $20/hour plus great peak incentives.

We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.

** As part of our seasonal incentives, some applicants for this program may be selected to receive a webcam, if needed, to help ensure they're set up for success. This is a limited-availability offer and not guaranteed for all applicants but a great added bonus for our agent community.

Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.